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RDP Issue

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4 replies

by mgonzales

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I have a client that we just configured a VPN from his house to his office. Now when he connects to one of his workstations he only gets a black screen. We reboot the workstation and we get a background briefly but then ever other connection all we get is that black screen.

Any suggestions would be helpfull.

Michael

4 replies

by m.r.

An old cause was screen resolution settings. A more likely cause is the VPN over DSL is suffering packet fragmentation. May be able to test by ping packets of different sizes or trying different VPN settings.

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