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Read-Only Problem

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by don_juan

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We have a user that when ever she opens a document for the first time she can do what ever she wants to it. But when she opens it the next time it is opened as read-only. Then it is left as read-only. Then other people try to open it and it is opened as read-only. Sometimes they can log off and log back on and that will clear the prolem. Someone else tried logging on to her computer and she had had the same problem. The pc is running Win2000 and the data is stored on a Novell Server. Nowwe gave her another computer with word and excel and it seems to work fine for now. She can log on and open those docs and they don't come up as read-only. That seems quite confusing. We think it might have something to do with her first pc but we are not sure. We also think it could be a permission thing since the folder in which these docs are from has been moved recently further down in the tree. After which these prolems started. Hopefully this is enough info, and I hope someone might have and idea.

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by budthegrey

Having the latest client software installed, and client-side file caching disabled is important, but the last part of you message holds the key, I think.

With Netware, folder rights are inherited -- if you have rights to a folder, then you'll have the same rights to any subfolders UNLESS there are explicit settings on the subfolder changing your rights, in which case the inheritance starts over.

Take a carefull look not only at the data folder she is using, but at the "parent" folders. From what you've said, I begin to think that the DELETE or CREATE right is being lost in the shuffle. Check also for an IRF (inherited rights filter), which can also prevent rights from flowing down a folder tree.

Finally, if the files are being created with MSWord, I seem to recall a similar symptom caused by one of two things:

1) enabling fast saves

2) doing a MAP ROOT to a folder with more than 8 letters in the name.

HTH

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