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reformatting

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i have come across an old latitude cpx j for a customer it was installed with a copy of windows xp. the customer wanted a fresh copy of xp installed but his internal cd rom doesn't work so that's another hurdle i have to jump it tells me when i get into the formatting stage that i cant delete the partition because it contains files required for installation so i can not even begin the process. could anyone help me with my situation it would be greatly appreciated

6 replies

by shasca

How are you entering into the format? You aren't trying to format while in Windows are you?

by cheesypoof_394

i did try that but i have also been slaving it to another computer. tried it on 2 actually but the first time i tried it was while in windows its a 6 gig hdd

by shasca

Do you have any kind of OS CD to boot from at startup? That is the easiest way these days. You can also get bootable floppies from several sites that will let you boot to and run DOS commands. See link below.

http://www.bootdisk.com/

by cheesypoof_394

well since the internal cd rom doesnt work i cant get it to boot at start up or is there anather way to do it with an external but i have no clue

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