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Reinstalling a modem

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by balanzedsoul

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My modem was recently unistalled. How do I reinstall another modem or is it possible to retrieve the uninstalled modem?

2 replies

by dmiles

1. Click START, SETTINGS, CONTROL PANEL, now click the MODEMS and select the modem that is listed and click REMOVE

2. Now click on ADD If you do not know what brand modem you have just follow the prompts

3. If you know the brand modem click ADD then click DO NOT DETECT MY MODEM , you will be presented a list of modem manufactures, make the proper selections and follow the screen prompts.

by balanzedsoul

I tried what was recommended. It is not listed as the original modem. Still when I try to dial up to internet service, there is no dial tone or any sound for that matter. The provider keeps telling me that it cant initialize the modem. What do I do?

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