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Remote access service problem

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3 replies

by subhashanarayan

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hi,

I have configured RAS on member server(2k sp2) and I have created policy to allow domain users to allow dial in. but when I tried to connect i get error 649. "The account does not have permission to dial in".But I have assigned dial in permission to user.

in the server event log "The user failed an authenticatin attempt due to following reason.the user attempted to use an un authorised authentication method.
I tried microsoft site and tried all the solution but still Iam getting the error.

anybody help ???

3 replies

by ins413

2 things to check first:
(1) RRAS policy should allow users permissions to connect.
(2) User account must have permissions to dial-in.

If a router is in between RRAS and client, make sure router has proper port(s) open. Next, make sure client is trying to connect using the right authentication method. This is usually set to automatic by default, but I find sometimes forcing the client to use a specific method is the way to go.

Good luck!

Norm

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