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REMOTE DESKTOP: LICENSING PROTOCOL ERROR

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5 replies

by mikerotech

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Running Windows server 2003
Windows XP Pro client
Administrator Logon credentials

ERROR: "The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator".

I am able to remote into all of our other servers as administrator no problem.

Nothing on our network has changed (i.e., no new software or hardware added, no policies have changed, nothing) this happened overnight.

No virus or spyware has been detected.
Other Admin can remote in to this one server just fine.

What could have happened and how can I resolve.

5 replies

by ugly_11

Hi,
-Go to start-run and type "regedit"
-go to hkey_local_machine-software-microsoft-mslicensing
-delete the two folders underneath "hardware id" and "store"

It should work for you.

by mikerotech

Will accept only because the link was there to configure the terminal license server. Long story but it is working again. Thanks.

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