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Remote File Access

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by pmidnite

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I have a couple of remote sites that are connected to a corporate server via vpn point to point. Each remote site and the corporate site have internet access of 5down and 3up.
When the remote sites access a Excel or Word document from the corporate server; it can take as long as a full minute just to open and longer to save and close that file. Thought about Terminal Services even though that means more licenses. SUGGESTIONS:????

3 replies

by gdoc

You've run into the NETBIOS across a WAN problem.
I am assuming that the IP addresses assigned to the remote sites are coming out of a pool of addresses that is outside of the internal LAN IP range. MS file sharing is a multicast process and as such attempts to respond on the local network ONLY several times, then reverts to a broadcast, which is then fed down the WAN pipe. This is true of every interchange. You may be able to change this behavior on the network level by incorporating a NETBIOS helper addresses (different router manufacturers support this in different ways) on the boundary routers/VPN concentrators.
Another way around it is to set up ftp, and have the remote sites pull the file local for edit then ftp it back.

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