Windows Forum
by softcorp.us
Hello...
Not a solution but some supportive info: I have a USB external HDD. It can be seen and used with no problem by the administrator user or another user on my Windows XP Pro system. What you're reporting is unusual.
Suggestion: I have observed that USB external HDDs sometimes do not show up in Windows Explorer. But, they really are mounted and available. Perhaps this is your situation? To prove it, navigate to the "My Computer" icon (anywhere), right click and choose "Explore". If this is your situation, the external USB storage device drive letter should appear in the NEW Windows Explorer window. It will still not appear in a pre-existing Windows Explorer window.
Did this help?
-----Steve Jackson
CEO/CSA
Software Corporation (Softcorp)
http://www.softcorp.us/probono
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by harbor1
Thank you but still doesn't show. This is xp pro and even when I click on icon to safely remove it says "mass storage device" but no drive letter
John
by sleepsalot
I have seen this problem at my school. It is very common. Can you go to disk management as a user besides admin and see the drive?
Wayne
by harbor1
Thank you I can go to device manager and see it, It even names the device "Lexmar" but no drive letter and can't access
Maybe you have disabled other drive letters so that the removable drive cannot allocate a letter.
Check GPO settings or use Tweakui.
by harbor1
Thank you and again thank you all this is a new computer from emachines and has been nothing but trouble out of three I purchased one works one is this one and the other was DOA and had to be sent back I'm going to reformat and reinstall all (hours of work) and see if a clean system will work And I did try GPO and drive lettering is enabled that was a great try though it gave me hope
by harbor1
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