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Restart problem

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When I try to restart the computer with the restart option on shut down screen then computer shuts down instead of restarting. Windows XP

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by mdjameer

this was happen because of virus and wrong setiing .go to sart run type msconfig clik on advaces there is option fast shutdown disable it

by fiddle-de-de

Thank you for your prompt response however when I go to start, run and type msconfig I do not have an advanced tab. The tabs I have are...General/system.ini\win.ini\boot.ini\services\startup. Under the startup tab I do have fast user switching. Ido not see fast user shut down under any tab.

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