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RPC error causes shutdown

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7 replies

by langlier

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i randomly get an error that states an RPC process has been terminated and a countdown to 0 that causes my machine to reset. it does not seem to happen off of any key event or having a certain program running. ive ran norton antivirus but the error comes up before antivirus can finish scanning my drive. has anyone had a similar problem or can give me any advise? ive checked for programs that are running on startup as well and none of the ones that start up would cause this error.

7 replies

by microchimp

I just spent the whole day answering the phone in regards to the exact problem you are experiencing. Well let me tell you how to fix this...

First, disconnect your internet connection.
Next, enable ICF (Internet Connection Firewall)
Then reconnect your internet connection.
Next d/l this security patch from Microsoft:
http://microsoft.com/downloads/details.aspx?FamilyId=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
Finally, make sure you are not infected with the W32.Blaster.Worm:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

You should be back up and running. If not leave a message and I've got one other method for you

Tagar System Support

by langlier

yea i found the information on symantec.com about the worm that had infected my system. since this is the correct answer im happy :)

by cyrusmak

download and install this file
http://download.microsoft.com/download/5/8/f/58fa7161-8db3-4af4-b576-0a56b0a9d8e6/Windows2000-KB823980-x86-CHT.exe

by dmiles

See the Micrsoft Knowledge Base for update to RPC patch available for Windows 2K and XP Pro

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