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RSM not recognizing new media

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We are using the WIN2k built-in backup. Recently we purchased new backup tapes, (Travan 20/40mb - the previous tapes were also Travan) When placing them in the tape drive RSM doesn't give any media pools, not even an unrecognized media pool. I'm trying to incorporate them into our backup pool but in the backup utility I'm getting errors like add unused media...
What is the solution?
Would using a software like Veritas backup exec solve the problem?

3 replies

by curlergirl

I'm going to answer your second question first - I've tried using the built-in backup features of Win2K and hated it. I find that it is lacking in a lot of ways and it's not very friendly in terms of media pools, etc. I've used both Veritas BackupExec and Arcserve backup software and find them both much easier and more reliable. However, they can get a little expenseive, especially when you consider that you may need to purchase add-on components to back up Exchange, various other types of databases, open files and/or remote machines. That said, it sounds like this might be (a) a tape drive model problem - are you sure your tape drive is capable of using and recognizing this size tape? or (b) a tape drive driver or firmware problem, where you might need to update the drivers or firmware to recognize this type or length of tape. In order for the RSM to recognize the tapes, the tape drive and drivers need to do so first. I'd start there if you AB-SO-lutely don't want to spend themoney to buy real backup software. But I think your time and money would be better spent buying Backup Exec or Arcserve 2000 and learning how to use that software. Hope this helps!

by cd2

Actually the problem was the tape drive was 10/20GB incompatible with 20/40GB tapes. Thanks for the suggestions.

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