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rundll32.exe - Entry Point Not Found`

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by ddvorpahl Mar 31, 2003 last reply Apr 2, 2003

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I have WinXPPro. I tried to remove all instances of Norton Antivirus 2003, due to problems, and incurred the following error: The procedure entry point RemoteAssistancePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll. I tried to repair this via the WinXPPro CD, but to no avail. My System Restore ability is gone. Can anyone help?

7 replies

by dmiles Mar 31, 2003

See the following site
http://www.cryer.co.uk/brian/windows/trbl_nt_prcentptcnbl.htm

by ddvorpahl Mar 31, 2003

I went to your site, but was unable to interpret a solution to my problem. Please help further.

by saihib Mar 31, 2003

Check out this Microsoft article on troubleshooting System Restore:

http://support.microsoft.com/default.aspx?scid=kb;en-us;302796

Close up spaces, if any, in the URL after you paste it. Good luck.

by ddvorpahl Apr 2, 2003

I ran the repair for WINXP & did the update & problem solved.

by dnr1795 Apr 1, 2003

Replace the dll file, or goto the Microsoft site & search the knowledge base for this error. You could also perform a Google search, see what it finds. Or you could try to research it at this site:
http://www.generation.net/~hleboeuf/erundl32.htm

by ddvorpahl Apr 2, 2003

I ran the repair for WINXP & did the update & problem solved.

by ddvorpahl Apr 2, 2003

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