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SAC v10 client installation

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by kevin203

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To All Symantec Expert,

Do you experience this before when you installing Symantec Antivirus Corporate Edition V10 to client computer. You will come through an option where you have to locate your antivirus server or browse it after you select the 'managed' option but the antivirus server name is empty.

Then i try to find it by clicking the 'Find computer' button, it appear error message "Unable to find the server 'name' , verify that the server name is correct and the server is running symantec antivirus"

All client are experience the same issue. Client machine is using Win98 SE and Win XP Pro and the antivirus server is running Window 2003 server.

I face this issue after i uninstall the previous version of SAV V9x and clean all DLL and reg entry usig the Symantec clean up tools.

When i restucture back the Antivirus again, i get stuck here with this error.

Any idea whats going on or what i did wrong in the middle of the process?

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by ajaxnii

try copying the GRC.dat file from the server (should be located on \\server_name\vphome\CLT-INST\WIN32) to the clients machine under C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5

this will link it to the server for the server to control the updates. also you need to check your av server out to make sure that there isnt a firewall issue going on also.

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