7 replies
by mominmillbrook Accepted solution
by thechas Accepted solution
I'll try and make this easy.
You do not have the driver for the monitor fully installed. Windows is still using settings for a standard width monitor and not a wide screen.
Did a CD come with the monitor?
If so, did you install the driver for the monitor?
If you did not get a CD, go to the Samsung support page and download the driver.
Then, follow the instructions in the Using the software section of the user guide and install the driver.
Windows should recognize the correct monitor and allow you to select a proper resolution.
If it does not do this automatically, you need to open display properties.
You can either click on the display properties icon on the Control Panel, or right click on a blank area of the desktop (no Icons) and select properties.
Click on the settings tab.
Then, the advanced button.
Select the monitor tab.
Now change the monitor to your model of Samsung monitors.
This is all detailed pretty well in the "Using the Software" section of the Samsung user guide.
Chas
by mominmillbrook Accepted solution
You're right, all those instructions are pretty well detailed in the user guide.
I had already checked this, and the driver is already installed, and the display properties dialog box show the monitor and the video card listed. At this point I'm wondering if the video card is too old, or incompatible?
by thechas Accepted solution
Let us know what video card you have.
It may be as simple as updating the driver for the video card.
If your computer has on-board or integrated video, you may need to enter BIOS setup and increase the amount of memory available for the display adapter.
Chas
by mjd420nova Accepted solution
by mominmillbrook Accepted solution
by mominmillbrook Accepted solution
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