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Setting up a Payroll Helpdesk

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Hi All,

I'm in the process of setting up a payroll service centre. I've just started researching the different call logging systems out there and can find a lot on IT helpdesk systems, however not much on payroll helpdesk.

What I mean by payroll isn't an actual 'payment' system, but a call loggnig tool with more payroll specific fields rahter than IT fields.

One system I did see is Hornbill Supportworks, however this is a UK based company and we really need something in Australia.

Any ideas?

Cheers

JS.

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by zodiac2k

Can you suggest some help desk software for our company. we are managing Payroll and accounting. we need to track the requests and send reply and also, develop a database. Currently our size is small (300 employees) but, possiblity of growth is there.

thanks for the feedback.

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