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Shared email

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by marty2001

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I have just upgraded a PC to W2000 professional. There were two users at two PCs that use the same email address. Since upgrading to W2000, the user at the other PC now does not get to see the shared mail - it all goes to the W2000 PC running Outlook 2000. They connect to an exchange 5.5 server. The other user has W98 and Outlook 97. I can not delegate because they are the same email address (They have seperate NT logins). Can someone please explain why they are no longer able to share theirmessages

Thanks in advance

9 replies

by vagab0nd

What do you mean doesn't see?
Did you create a profile for that user in Outlook?
If not - do it.
If you created a profile but get a message that mailbox cannot be opened - check permissions tab in mailbox properties in Exchange Administrator.
This should work.

by marty2001

Thanks for that help.
I did create a profile.
There was no message. What happens is that the messages say they are received, but do not appear in the inbox of the W98 PC. They all appear in the inbox of the new W2000 PC with Outlook 2000.

by abubin

I wonder if this method will work:

Make both user's outlook to save a copy of their mails in the server. This way, no messages will be deleted from the server. So, both will be able to retrieve exactly the same set of mails. But one problem is that you need to delete the mails manually once a while either from the exchange server or from one of the user who can turn off the "save a copy of message in server" to do some housekeeping.

by drfox

A solution that would work if none of the others did not would be to create each user their own mailbox and then create a distribution list with an email address equal to their current email address, then add each user to this distribution list.
Also this would then allow each user to receive individual emails as well as the shared emails.
If you set up the permissions correctly you will still be able to send emails from these users with the same display name they use at present.

by tony.colgrove

It sounds like Outlook on the Win2K machine is set up to use a personal folder. Since you are using Exchange for email, Outlook should be configured in Corp or workgroup mode and the Exchange Server service added. On the delivery tab, make sure the mailbox - user name is selected and not a personal folder. This should be the same on the W98 machine. This way both clients are looking at the contents from the Server, and not downloading them to the client.

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