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Slowdown and Secure Sites

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We have a PIX installed and we also filter using WebSense. We've noticed that some cannot access secure sites like HotMail, while others have no problem. We are tryng to figure out if it is a WebSense problem or a PIX problem? Any ideas?

Thanks

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by eric_carriere

I had the same problem with my firewall (not a PIX though). The problem is surely caused by the PIX. You must be blocking off UDP ports on your firewall and that's the reason you cannot access the secure sites. I had the same problem with Hotmail and an online banking site. What I did to solve the problem is that I opened all ports from my site to the Internet but restricted all ports except a couple for incoming traffic from the Internet. That solved my problem but maybe you are required to have tighter security on your UDP ports (incoming and outgoing). Anyways, hope this helps a little.

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