Windows Forum

Ask something
Discussion Locked

spoolsv.exe Errors on Win2K + SP3

0 helpful
5 replies

by achen2002

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am getting the following error in more than 10 computers:
==========================
spoolsv.exe has generated errors and will be closed by Windows.
You will need to restart the program.
An error log is being created.
==========================

I did some research on MSKB, Q312052 is the only article which matches the problem, but it did not fix it.

Later on I searched the newsgroup, it looks like the same problem is happening on many other people, some of them indicated it only happens on Win2K machines after SP3 is installed . After that I noticed it's the same thing in my network -- This only happens to computers with Windows 2000 + SP3.

I tend to agree on that because I never have this problem before SP3 was applied. I believe this is somehow to do with service pack 3. However this problem did not happen immediately after SP3 was applied, SP3 was applied about three weeks ago and all computer worked peaceful until we had the first spoolsv.exe problem some timelast week.

Which makes me think, this problem happens only on Win2K machines with SP3, however SP3 is not actually what *causes* this problem, there should be some other failaure on the network or printer server caused this."

I appreciate anysuggestion, I will release the point if the solution helps me to solve this problem.

5 replies

by acattr

If you installed SP3, you probably set it to save the uninstall info, taking up a lot of space, this happened to me.

When spooler service crashes, make sure you have enough Disk space on C: drive. If not go to printers folder, file server properties, advanced, and change the location of the spool folder.

Also check the memory usage. Make sure you have alocated enought memory in the page file.

by achen2002

All Window 2000 machines we have here have 40GB of hard drive (only less than 5GB are used) and 256MB of RAM.

I don't think there is any problem in disk space or memory.

by quintar51

Hi,

I found a couple of articles so far. None of them are specific to SP3, but you can try some of the solutions.

The other microsoft article, is regarding Bitware. If any of the machine do have bitware installed, try uninstalling it.

Also, I found an article that recommends that you delete everything in the Winnt\system32\spool\printers folder. Here's the link:

http://is-it-true.org/nt/nt2000/atips/atips119.shtml

Also, have you tried restarting the spool service on the server/workstations? Just a thought.

good luck,

This discussion is closed to new replies.