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Symantec vs. Trend Micro

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Hi,
We use from 5 years now the Symantec Antivirus Corporate Edition. At this time, no viruses infected our network.
A headquarter decision asks us to migrate to Trend Micro Antivirus because of the company standard. Until now, I did not use Trend Micro Antivirus.

Our environment:
-Win2k domain
-Win2k, WinNT40 servers
-WinNT40, Win2k, WinXP workstations
-Linux Internet servers ? firewall, email, web, etc.
-Citrix, OfficeXP, SAP, VERITAS backup, etc.
-soon an Exchange server

Please share your impressions/experience/recommendations
about these two products.

Thank you,
Florinel

37 replies

by adembo

I honestly dont think there is much difference in the way each program will protect you from Virus/trojans. I think the difference comes in on how productive the application is for adminsitration. Using Symantec, you have a great interface for allowing remote installs, system scans, and other tasks. Im not sure about what Trend Micro offers in that sense, but I have used Mcaffee, and did not have that luxury. Which I really missed from using Symantec.

Try the demo or whatever, and see if you like the interface. If so, then you may as well follow the company standard.

by gigelul

In the last few months I had different problems with Symantec and from my tests the TrendMicro performed well. When the subscribtion to Symantec will expire I'll go with TrendMicro.
Thanks

by thechas

Where I work, they have been using Trend for years with no problems that I am aware of.

Virus definition updates are pushed out when users log onto the network.

Trend is also the anti-virus solution for some security suites, such as V-Com's System Suite.

Chas

by gigelul

I'll go with TrendMicro. The Symantec support is not so good. They made changes to their product which are not all very good (at least in this moment): you need at least 512MB memory on PC for it to work well, "tamper" technology generates many false positive alarms, sometimes you need to reinstall the client because it doesn't work, etc.
Thanks

by ddanyluk

I have been using Symantec Corp for the past 9+ years and you always have to seem to tweak around with something here and there. I have never really thought about using other tools until about 4 years ago. It seemed that Symantec seemed to be the leader. I have been messing around with TrendMicro and it just seems a lot more forgiving and easier to manage. Symantec Endpoint Protection which is the new release SUCKS! It always causes problems. The Network/Firewall Protection feature is crap and the Management seems to be more difficult. I have always used Symantec and I am trying to get away from it because it seems be more difficult and a headache to manage than it is worth.

by gigelul

The licensing of Symantec Antivirus is based on the number of machines and Trend Micro is based on the number of users!?

by gigelul

adembo

I tried to install a demo:
- it doesn't work on WinNT40
- you can't install a client before install an Antivirus Server on a server machine (server OS!)
So, before to see how it looks/works I must install a server machine for tests.

by tben

I believe the biggest difference between the products only lies in the operations and interface.

I have personally compared the usefulness of the virus database offer by Trend Micro and Symantec. I feel that at times, the trend Micro's description of the virus details seems to be more accurate.

But both products work equally well in my opinon

by mr_rutherford

Trend is a lot easier on the eyes and much easier to move around in. We are currently using Symantec (against my recommendation), and I am still working on being able to install clients across our VPN. If I load the client here at corporate and send it out into the field, it works fine, but if I try a web install across the VPN, the client never shows up on the server. If anyone has a solution to this I would appreciate the info.
If I were you, go with Trend, btu if you have to use Symantec, it's not all that bad.

by chicago jay

I've seen this problem here too. It was an issue with the certificate not matching up. Before Service Release 4, we had to keep a copy of the server's pki file handy, and copy it to the client manually. It was garbage. Fortunately, somewhere between SR1 (what we used to run) and SR4 (installed a couple months ago), the problem has been rectified. We were able to roll out SR4 install packages, and clients show up with no problems.

by mr_rutherford

Trend is a lot easier on the eyes and much easier to move around in. We are currently using Symantec (against my recommendation), and I am still working on being able to install clients across our VPN. If I load the client here at corporate and send it out into the field, it works fine, but if I try a web install across the VPN, the client never shows up on the server. If anyone has a solution to this I would appreciate the info.
If I were you, go with Trend, but if you have to use Symantec, it's not all that bad.

by gigelul

Mr Rutherford

Good observation, in future we'll develop the infrastructure in order to support mobile users/VPN.

by allthegoodnamesweregone

Trend and Symantec both work very well. They would be my top 2 for AV solutions, with symantec getting the edge, probably due to most of my experience being with it.

5 years with no infections really isn't the result of a good desktop av solution, it's a result of good practices. good firewall rules, good attachment scanning inbound, good web content filtering, etc etc.

There will be a small learning curve as there is with any major software change, but I think you'll like Trend products almost as much if not more than symantec.

by gigelul

I'm not very happy with the last "improvements" from Symantec. I'll go with TrendMicro.
Thanks.

by ttosun

Is it written in concrete that you must use TrendMicro? If not, I would suggest checking out eTrust by Computer Associates. I've been using it now for just under a year and it's central management console is a breeze to set up and configure. You have control over signature distributions, scheduled scans and more. Policies are created and applied using drag and drop method. Good Luck.

by gigelul

The question was about Symantec and TrendMicro.
I tested last year the eTrust antivirus and I was not impressed with it.
Thanks.

by gigelul

The question was about Symantec and TrendMicro.
I tested last year the eTrust antivirus and I was not impressed with it.
Thanks.

by gigelul

ttosun

I used eTrust. Sorry, but in my opinion it is not comparable with Symantec. I tested it in a small company (8 PCs, no server) and I had a lot of issues.

by nico baggus

Trend micro has some features that may make it
more worthful. F.e. there are several brands of
firewalls (netscreen/juniper to name one) that
can use TrendMicro to scan every mail / https /
ftp session in transit through the firewall.
Also some proxy tools are capable of this.
AFAIK this is unique to trendmicro.

by gigelul

You are right. We changed the firewall solution and the new firewall (Phion) can work with TrendMicro.
Thank you.

by 93961

At our organization also the same case as yours. We have shifted to TrendMicro and we have found it to be the BEST. Even Symantec is good but we place it second. But for McAfee it seems the place for it will go very much down the list of AntiViruses. This can be evident if you visit McAfee's site (Network Associates). Very less viruses are listed on their site as they are not reported, even sometime for weeks. That means they lost considerable support. I donot know much about others. But think that TrendMicro is the best.
GO FOR IT AND DEPLOY.
Best of Luck.

by gigelul

I didn't know very much about TrendMicro. I made my own tests, I saw that many people recommended it, so I'll deploy new antivirus solution.
Thank you.

by gigelul

MehulBhai

In the mean time, I installed a server and a client of TrendMicro Office Scan (demo).

I found that the client's settings cannot be locked, many option can be deactivated by the user, you must ask the user to activate the POP3 module, etc.

How about these ?issues??

by jdgretz

I started working with anti-virus products back in 1985 and have been through all the products at one time or another. For my money, and where I place my customer's trust, Trend Micro is THE way to go. The products just work - no muss, no fuss, they just work. None of my clients who use their products have ever gotten network infections - even with folks who open every infected email that comes accross their desk. I have installed Trend's products where people have used other software and they all have been more than satisified.

You'd be hard pressed to find a better, easier to use package, and yes, you can lock down what the users can do from the command console.

jdg

by gigelul

I'm glad to hear about a personal experience with TrendMicro. Next year, when the Symantec subscription will expire, I'll change the antivirus solution.
Thanks.

by lbofh

I have used Trend Micro products for about 4 years. One thing that I like about Trend vs Symantec is the desktop client is much less process-intensive while doing system scans, which results in fewer complaints from users. Another thing that I like is the rapid release of new definitions.
You will find that you can control all of the client options through the administration console.

by gigelul

More good news about TrendMicro! Now I fell more comfortable to know that TrendMicro is appreciated by others.
Thanks.

by adembo

You last said that Trend did not dis-allow users to change the settings. Mcaffee is the same way. Symantec is not like that. You can deny the user to change anything. You can even remove the icon from appearing in the task bar to prevent the temptation to users to click on it. I had it to the point that everything was greyed out, users could still see what definition level they were at, but could not change anything.

All of this is done on the server. All settings are then replicated to all users, so its a one time change at only one station.

by gigelul

I'll accept only one answer and comments to it.
I know very well Symantec products.

by gigelul

I'll accept only one answer and comments to it.
I know very well Symantec products.

by gigelul

adembo

Yes, I know very well Symantec products.
You can tell me something regarding TrenMicro?

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