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Synchronization Log Error?

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by acrd0197cas

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I am receiving an error in my outlook deleted files folder that has the subject, "Synchronization Log: " The email shows the folders that a synchronizing and the times that they are doing it. Then it shows the following :
10:00:59 Error synchronizing folder
10:00:59 [80004005-501-FFFFF9BF-550]
10:00:59 The client operation failed.
10:00:59 Microsoft Exchange Server Information Store
10:00:59 For more information on this failure, click the URL below:
10:00:59 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-fffff9bf-550

I have checked the link and have done what it says. I still receive the errors. I receive them every 3 minutes or so. So by the end of a week, I have about 1500 emails about it. It really slows my computer down when working across the VPN. What can I do to fix this? I am running windows 2000 and office XP professional.

Thanks

1 reply

by lumberjack

close down outlook - rename your .ost file
restart outlook, you will be prompted to recreate the file - allow this, close oulook again - may take a while, then restart it - still occur?

if so - for the time being remove each directory from the synchronisation. Then switch it off.

Restart outlook - start synchronisation,
add in Inbox etc one at a time till the problem re-occurs - should show which item is causing problem. open item andcheck for any corrupt e-mails or overlarge attachments etc

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