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System resources low

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by digitalshy

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Whenever I open Word 2000 my computer freezes. Some times I get a message that the system resources is low.

I am using Windows 98 SE with 64MB RAM.

I have reinstalled Word 2000 but the problem continues.

4 replies

by baz_shaw

Sounds like your Word template could be corrupted (doesn't necessarily get renewed when you reinstall Word). It's fairly common and an easy fix:

Go to your Search menu (START/FIND)and look for Files/Folders named 'normal.dot' on your C drive.

For each instance of normal.dot found, right-click and rename it (eg: OLDnormal.dot)

Restart Word. It will see that normal.dot is missing and recreate it from scratch. If that was the cause, you should be OK now.

Having said all that - 64Mb of RAM is a little on the low side anyways, you might want to look into adding more if your computer will take it. TIP: go to www.kingston.com and search the drop-down boxes for your computer make/model. It will show you how much RAM your PC can be upgraded to.

Good luck

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