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system restarts when command prompt starts

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5 replies

by khalidkp006

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hi, i am facing a problem while using command prompt. when i starts command prompt from Start>Run menu, after the command promt opens within seconds the system gets restarted. so please provide me some help

regards
Khalid

5 replies

by jamesatmaisonverre

I dont think it is specifically to do with cmd.I recomend you boot your system into safe mode and scan for virus's and trojans.If you jave recently updated a driver,remove it.

by khalidkp006

there is no virus in system. and also when i click the shutdown button from start menu the same(restarts the system) will be happen.
no idea about the cause. wether any security policy options can do anything on this?

regards
Khalid

by jamesatmaisonverre

It sounds like the registry is damaged.In order to correct this you will need the windows cd.Click start/run and type sfc/ scannow.Alternatively you could boot from the cd to the recovery console and run chkdsk and then chkdsk /p

by khalidkp006

thnaks James...
it got resolved...

so watsup....
hope everu thing is fine

then wer do u from...

regards
khalid

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