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ThorConnWndClass

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by cugirl

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An Outlook 97 client on my NT4 network, is unable to read his messages. Closing Outlook and restarting causes a ThorCnnWndClass not found message to display. The last time this happened, I was able to retrieve his messages using Outlook Express and forward them all to him. That was two weeks ago, now the problem is back.

Anyone have a fix for this problem?

3 replies

by nikki96

Here are a few things that might be causing it...

(remove spaces from pasted URLs)

http://www.paperbits.com/support.asp?mid=3905

There are several pages of problems/solutions on this error at that URL.

It's also possible that it is something in the mail itself that is causing an error. The server sees the download wasn't completed and so keeps the message. Yet every time the message begins to download, it crashes Outlook. I have seen this as a not-uncommon problem with Outlook 97. We upgraded everyone to Outlook 2000 (Outlook Express for people on Windows 95) and have had no problems since.

Good luck.

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