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Troubleshooting ETRN

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by jgipson Mar 13, 2001 last reply Jul 10, 2001

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What are some ways that I can troubleshoot an ETRN problem? I am using Exchange 5.5 and I am not getting mail from my ISP except mail that is being sent to me at the same time that I am connected to the ISP. I have Exchange set to dial-up my ISP and get my users mail via ETRN. Mail that was sent to my ISP mailbox before I connect is not being downloaded to Exchange. Any suggestions?

5 replies

by duwaned Mar 13, 2001

Here is a Technet Article that tells you how to troubleshoot ETRN using Telnet. The article number is: Q252148 found in the Knowledgbase at www. microsoft.com.

Are you using a modem to dial out? If not, then this Technet article may help you as well: Q175494.

Another thing worth checking is whether or not your ISP supports ETRN for Echange! Not all of them do.

Hope this helps you out.
Regards.
Duwane

by jgipson Jul 10, 2001

The question was auto-closed by TechRepublic

by benjamin Mar 21, 2001

It seams that sp4 fixes ALL the problems with 5.5: http://www.microsoft.com/exchange/downloads/sp4.htm

As well to trouble shoot I would try:

http://etrn.com/howto.php

They give super well detailed info on step by step setup,

It sounds tome like a missconfiguration some where. I suggest giving up a weekend and start again if Sp4 doesn't work.

Good luck I hope it helps,

by jgipson Jul 10, 2001

The question was auto-closed by TechRepublic

by jgipson Jul 10, 2001

This question was auto closed due to inactivity

This discussion is closed to new replies.

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