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Unable to install printer

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5 replies

by calm dog

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I'm out of ideas on this one. I'm running Win98SE with a shared HP DeskJet 970C on lpt2 (latest driver). Another network user was printing several color Excel graphs to my printer when it suddenly locked up my computer and stopped printing. Each subsequent attempt to print (after reboot) locked up my computer. I uninstalled the printer and attempted to reinstall. The install CD either locks up or blue-screens almost immediately, although it works at other PC's. Now there's NO color printer - although the laser on my lpt1 still works fine.

I've run scandisk, cleared all start progs using msconfig, cold-booted and tried lpt1. No help. It was working - then it wasn't.

Any ideas would be most appreciated.

Keith

5 replies

by tim_vogt

TRY TO HOOK IT UP ANOTHER SYS. WITH THE DRIVER THAT YOU HAVE. AND SEE IF IT DOES THE SAME THING ON IT.

by calm dog

I should have mentioned that I tried that too. It worked fine. Apparently the problem is somewhere on this one system.
Thanks anyway.
Keith

by cbach1997

Sounds like a hardware conflict with your computer to me. Hp printer drivers like to try to talk to the printer before they start to install many times, so any activity including printing or installing if you have a conflict could result in what you get, among other things. See if you can re-assign your port resources or remove/reassign other peripherals temporarily...

Hope that helps,

by calm dog

Tried it. As I mentioned, I tried switching it from lpt2 to lpt1. Same result.
Thanks anyway.
Keith

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