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USB keyboard not recognized

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3 replies

by ctdak

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I have an old server (Win 2000) which has both PS2 and USB ports. My new server (Win 2003) has only USB ports. I want to use a USB KVM sharing device between these servers.

My USB Logitech mouse works fine plugged into a USB port with the PS2 port unused. However, Win 2000 Server won't recognize a USB keyboard with the PS2 port unused. Is this a BIOS problem, or something else? (The BIOS doesn't seem to have any keyboard settings related to USB.)

3 replies

by thechas

If the BIOS does not have any settings for USB legacy support, then it is likely that the BIOS does not support a USB keyboard.

If the system is a true server system, this would not surprise me at all. Server systems are generally designed for stability over new untried features.

Check the system or motherboard manufacture and see if they have a BIOS update that includes USB keyboard support.

Chas

by ctdak

This is a Dell Optiplex GX400. I already have the latest BIOS update installed, which is very old at this point.

The funny thing is that the USB keyboard works to get me into the BIOS settings upon bootup, and it lets me modify these settings just fine. It's only when you get into Windows (2000 Server) that it becomes non-functional.

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