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USB not active during startup

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3 replies

by 13dragonflys

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I apologize if this has already be asked, but I couldn't find an answer.

We have a machine running Windows XP and the USB ports are not active during startup, i.e. the mouse and keyboard are not responding. This particular machine does not have PS2 connections on it so we cannot connect an older keyboard to it. We would like to be able to access the bios, but without a keyboard it makes that a little difficult. Does any have any ideas or work arounds so we can gain access to the bios?

3 replies

by dr.engnr

it seems like usb has been turned off in the bios. you will need to do a hard reset of the bios. find the button/jumper/switch and flip it. worst case remove the battery for a minute and replace it.

by peconet tietokoneet

You have not given us much to go on have you?
So, to help you more we need your make and model of your motherboard.

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