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USB port problem

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by alejandro murillo

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I tried to connect an Alaska USB storage (128Mb) device to a DELL PC PIII with Windos XP an when it detects the new hardware the computer turns off, the USB port seems to be ok because if I connect a USB mouse it works perfect.
The storage device has support for both USB versions 1.1 and 2.0

Could you please help me to solve this?

2 replies

by brian

It is possible the Alaska device is drawing too much power through the USB port. Does it have it's own PSU and if so is it connected?

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