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User account disabled

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6 replies

by it_crazy

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I have one of my users that dials into a RAS server(NT 4.0,SP6),which works for one session. The next time the user tries to login, the account is disabled. The number of login attempts is set at 5. The user is running a Compaq laptop with NT 4.0 workstation/SP6. This is driving us nuts trying to find an answer to this. Please help.

6 replies

by joncr

I advise checking the ras logs and auditing unsuccessful authenication on the server to determine what actions are not getting authenticated and where.

by zchris

if its disabled info about login-attempts is obsolete! in that case i'ld recommend a reinstall of the client.

if its locked out check the client for any services or scheduled tasks which are linked with the user and set them to the actual password.

good luck

by it_crazy

I wish to thank all that have replied to my question about the RAS server. It appears to have corrected itself. There has never been any error messages as to why the user account gets locked out. The user has not had any trouble for the last 3 weeks and has been on the road more than usual. If it starts to happen again, I have all your comments to go back on and try again. Thanks.

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