This article was previously published under Q315351
SYMPTOMS
When you first start Microsoft Windows XP after you upgrade from an earlier version of Windows, you may receive the following error message:
Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging file. During this process, memory requests for some applications may be denied.
If you click OK, you may receive an error message similar to the following:
The application failed to initialize properly. 0xc0000017
You may also receive other error messages similar to the following when you attempt to run Windows:
IEXVCES.EXE
The exception unknown software exception (0xc00000fd) occurred in the application at location 0x01ac5937.
You do not receive these error messages when you start Windows in Safe mode.
CAUSE
This behavior can occur if the Aventail Connect virtual private network (VPN) program is installed on your computer.
RESOLUTION
To work around this issue, use one of the following methods.
Method 1: Remove Aventail Connect
Restart the computer in Safe mode, and then uninstall Aventail Connect. To start Windows in Safe mode, press F8 during the startup process, and then select the Safe-mode option from the extended boot menu.
Method 2: Exclude the Svchost.exe File
Add the Svchost.exe executable file to the Aventail Connect exclusion list. For additional information about how to add a file to the exclusion list, browse to the following Aventail Web site:
http://support.aventail.com/akb/article00586.html
The Svchost.exe file is stored in the %Systemroot%\System32 folder -- for example, C:\Windows\System32.
