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Virus - Damaged Explorer

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9 replies

by kimscomputing 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Working on a friends computer, its had viruses in the past. It has the current Norton Anti-Virus with definitions and checks clean now. However the internet will connect but will not open up. I believe it is corrupt. I ran SFC but no problems there. Any ideas.

9 replies

by pierrejamme

Check out Symantec's site for removal and re-installation of NAV. A lot of today's viruses disable and even destroy windows type virus scanners.
You didn't mention OS and or IE version, we will need to know that to continue.

Awaiting your updates??

by briantruitt

Let me guess, you can ping out on the internet with IP addresses but not with DNS, right? IE won't pull a page using IP's or url's? I've seen this 2-3 times and couldn't figure it out myself. All with Win98. I've had to reload the pc each time. Each time I tried everything under the sun, even the two comments listed before mine. I'll toss some points in on this question. I'll put up 150 myself for whoever figures this out or has figured it out before.

by kimscomputing

I can dial up and get connected but not open explorer and I can get a connection to my dsl but explorer will not open. I am going to give up and reload soon.

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