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Vista Remote Desktop troubleshooting

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6 replies

by funkyrx

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Hi,
I am having trouble getting remote desktop to work on vista Ultimate.

I have followed the microsoft setup guide to set it all up. Also changed the remote desktop port to 3393 and configured the firewall.

When I attempt to connect I get the message "The client could not connect to the remote computer. I do include the port number when connecting.

netstat -a shows the remote desktop port 3393 listening

telnet 3393 connects to telnet

telnet 3393 connects to telnet

canyouseeme.org shows the port is open and the service can be seen

'terminalservices' service is started

I've been using remote desktop for years on XP without an issue. I don't know what else to check. Does anyone have a suggestion?

Set the port back to 3389 - same issue

Thanks in advance,

Jarrad

6 replies

by kpak44wh

are you connecting to a windows xp pro system, if it check
your security settings. You might have a problem with vista
connecting to it. Also check your microsoft updates and see
if there is a new patch for that program. Until Vista's next
update there will be alot of bugs and snags to the system.
Check the clients settings again just to be sure. sometimes
we overlook the simple things and it ends up being that.

by funkyrx

Using an XP system to try and remote connect to Vista.
Vista is up to date.

by hal 9000

I always refer them to the Vista Community that is both monitored & Hosted by M$. This way you get to report problems but don't get the massive bill that goes along with M$ Technical Support and M$ becomes aware of code problems in their new OS which you have very kindly chosen to become a paying Beta Tester of. I hope you enjoy the pleasure and expense as well as loss of production associated with being a fully fledged Beta Tester.

http://tinyurl.com/yt8adb

Col

by tomjohnson

I've been having the same problem. I set the forwarding on the router, and the listening port in the registry the same as I have always done in XP, but found that you still have to go into the Windows Firewall and explicitly set an exception on the port you are using. Give it a description you will recognize, set it with TCP port 3393 open. That did the trick for me.

by bnenow

I could not get my Vista Ultimate to respond to Remote Desktop connections from any PC/MAC until I removed Windows One Care from the Vista Ultimate PC.

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