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by estherz80

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Hi All,

We have faced a problem when users ( Malaysia) trying to connect to the network in the headquater( Singapore) by using the VPN Client software. Our headquarter is using VPN 3000 concentrator. The first user ( Malaysia ) will get VPN disconnected when the 2nd user is connected to VPN.Currently, Malaysia is using Cisco 1720 Series Router , and the NAT and gateway is perform in the router. All the users are assigned with a private IP address. Can someone advise us how to solve the problem to prevent the users from getting the VPN disconnected.

Thanks

3 replies

by laird.beamesderfer

It sounds as if you have just one VPN Client connection allowed at a time on the Cisco 1720.
You must have multiple connections allowed for any type of "dial-in"/"remote access". If you have only one connection allowed, the first user will be disconnected to allow the new user.

by david.otten

If you're using Cisco Systems VPN Dialler,start up the client on the PCs, go to options/properties, and change the GENERAL Tab so that each user uses a different TCPPORT if you're using IPSEC Over TCP.

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