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VPN and Outlook Express

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by brian

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I have a remote worker using PPTP VPN. When they send an e-mail from outlook express, it cuts the VPN connection off. I have tried doing some route adds, but it still does the same thing. The route add I tried doing was telling the system that everything going to the ISP was to go to the PPTP VPN connection. ex. route add 66.158.991.68 mask 255.255.255.0 66.109.826.82 -p (please note, the numbers are junk numbers for the IP addresses).

3 replies

by charles bundy

Windows and Outlook Express treat your VPN connection as a dial-up connection. Outlook Express has a setting that disconnects dial-up connections after sending and receiving mail in order to free up your phone line. Since Outlook Express considers your VPN connection to be the same as a dial-up connection, it may disconnect you. To disable this feature:

In Outlook Express, from the Tools menu, select Options.

Click the Connection tab, and then uncheck the box labeled Hang Up After Sending and Receiving.

Click Apply, and then click OK.

by brian

Problem Solved! Worked perfectly. I would have never thought to check that. Thank you very much for the help!

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