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VPN problems with XP Pro

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6 replies

by colinm

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Hi, I have a problem with two laptops that use a dial up connection to access our host systems through a VPN.

The dial up works fine and they can connect to our server. The only problem is that they cannot access their emails through Outlook 2000. The most common error message is that there is a problem accessing the server. I know that each laptop is definately into our system as I can use Tiny Term to access our UNIX system.

I have checked the settings with other pc's that link into the VPN and they are identical.

Any assistance would be appreciated, Regards Colin McKellar

6 replies

by curacao_dejavu

It might be a problem with netbios. with mostlike wont work when making a vpn connections.

Try to access the server by ip instead of name.

Leopold

by colinm

I added the IP address to the properties section for exchange server in Outlook. I then hit the "check name" button and it went away and found the name and brought back the server name. I applied the changes but when I tried to open Outlook I got the usual message of not being able to open default folders, the information store could not be opened. I checked the settings against a Windows 98 laptop that was working over the VPN and the settings are the same.

by arthurp

suggest you take a look at ports 50, 51 & 500 ... for the VPN client ... if the user has installed/activated a local firewall
Arthur

by tpcosmo

Have you considered DNS? If their Outlook is looking for an Exchange Server by name, it may not be able to find it without some help. If you can ping the server by name, then DNS inst the issue.

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