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W2K Pro continual reboot

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5 replies

by mariec

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W2K loads mup.sys then reboots... just downloaded and installed Norton AV update for 2000.... apparently there is an issue. I can get to the recovery console, but am a novice and am not sure what to do from there. Have tried restoring the system file from a system.sav file, no change... How do I know what is the next device in the load order?

5 replies

by kirill lozovatsky

First of all you need to try bootup into the safe mode. If Sefe mode will work without problems, so you need to analize all Run sections in any startup grups (menu and rgesty). Also it's important to know an exactly version of version of NAV.

by mariec

Won't start in Safe mode either... NAV 2000 from the Intel 815EE motherboard setup CD. thanks anyway...

by mm212

The most likely reason it is rebooting is that Windows 2000 is encountering a system error in some piece of hardware or software and your recovery options are set to the default, which is "Automatically Reboot".

The normal way to fix it is to boot into safe mode, disable this under the system control panel applet, advanced tab, startup and recovery. Since you can't boot to safe mode your options are limited to recovery console and reloading.

Actually, there is an article here on Tech Republic regarding recovery console and it provides a link to list of commands that can be used on the console.

by mariec

Had to do a clean install and reload my applications to get things running again. Auto Reboot put it into a loop and I couldn't figure out a way to turn it off from the cmd prompt. I'm up and running now. Also I found out that Norton AV 2000 has known issues. Thanks!

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