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W2K - Remote Control Manager - Can't remove it

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by whftherb

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Have an old W2K system given to me. I've been cleaning it up, scanning for malware (not too much serious there) and updating it. It came to me with what appears to be a W2K icon (a small computer pix) in the systray labelled: Remote Access Control Manager. I can't get rid of it. When you right click on it, there are two options: Status and SetUp. Status you can pull up but SetUp is greyed out. I am on the Admin account BTW. It seems to be bound to the IntelVPro NIC and the Status box shows the IP add in the Status box when invoked. There are no other settings I can touch. In the StartUp, (I use Mike Lin's little startup util) it is disabled. In Services.msc, I see the Remote Control Mgr service and it is Started/Auto but am unable to Stop it without, "Windows could not stop the service. No error was reported. Call your administrator" (paraphrased here). I set it to Manual or Disabled, it still comes up Started. I see it's dependent upon Telephony Service which I can disable but then W2K will generally reboot after a minute or so without warning so it has to be left on so I can deal with the first issue.

Anyone familiar with how to disable this rascal?

5 replies

by whftherb

I made a mistake in posting. The icon is labelled: Remote Control Agent. It seems like it's bound to the NIC. I can't see what's starting it though I've looked all over. I'd like to remove it if possible. I've been to the Intel site and queried in there but can't find much. Even Google seems to be lacking any firm references to it.

Any ideas, anyone?

by peconet tietokoneet

Have a look in "device manger" and see if it has a label there, if it has delete it and then do a update on the other nic so as to get it to be as boss.

by whftherb

OK, I looked at Dev Mgr - pulled up the Intel V-Pro to see it's properties - no help. This RCA (Remote Control Agent) is a piece of software, so am not sure it would be resident in DevMgr. I've Googled extensively and there appears to be some relationship to SMS but SMS isn't running either in the tray nor the background (when inspected with Task Mgr). Again, I've researched extensively through StartUp, it's not listed there. Thing is I can only guess at what it does (authorizes and carries on remote control sessions ???). I'd rather not have a service sitting there waiting for someone to come nab me!

Maybe someone has seen this thing before. I certainly have not and so I'm at a loss to fix/eliminate it...

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