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What Happened?

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by cyberghost_1

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I have a big mess...I turned on my CPU today, and I clicked on my Weather Channel Desktop Weather. I got a messege telling me that I must be connected to the internet in order to run Desktop Weather. I also clicked on IE. I was no longer logged on to my HP (my.msn.com) Once I got connected, on the bottom left hand side of IE is the messege Error on Page. No Images are displayed just the red X's. I cant connect to AIM or MSN IM either. It also took a long time to load. Now, I have a Cable connection !!!! I am always connected !!!! The only thing I can think of is this: Last night I cleared my Cache using PC Doc On Call. What Happened? What do I do?

13 replies

by lmon

Try shutting down the pc and the modem wait about 30 sec to a minute then turn on the modem. wait till you get solid lights you have one that will keep blinking which will be the connection lan connection to the computer. Then restart the computer. Check if you can browse if you cant browse you may have to configure the modem again or ISP is down.

Also, check for viruses and spyware.

by cyberghost_1

I managed to get on AIM but that is it my Browser still won't display any images what so ever !! I reinstalled my model, checked IE Settings, TCP/IP Protocols, ETC...No progress

by cyberghost_1

I can browse, although no images are displayed and I get Page error Messeges. Could it be my ISP? I have checked everything on my CPU...am I missing anything? I checked the Security Settings and Privacy Settings, IP Address, TCP/IP Settings. The thing is I don't have an Anti-Virus...What could cause this and why won't Desktop Weather connect if I am always connected to the Internet? Would restoring a previous Registry help?

by brddog

Since you mentioned you had no virus protection, start by going to www.trendmicro.com. They have a FREE online scanner that you can use. Then go to www.grisoft.com and get a free copy of AVG antivirus. Also make sure your critical windows updates are current.

by cyberghost_1

I checked for viruses, none. Here's my setup: I have 2 CPU's my Cable Modem is connected to an Ethernet Hub, both CPU's are connected to the Hub, I have the same problem with both PC's. INFO: There was a big storm last night, the power went out while the Modem was connected. I can't get in touch with my ISP either. Could it be a problem with my ISP? Like I stated I can browse, but with page errors on every site, mainly my.msn.com. Also programs like AIM, MSN IM, The Weather Channels, Desktop Weather. Won't connect....but I can browse...so what is the problem??

by senior program analyst

Just thought Id mention the reason you can see the MSN and some of the common sites you visit but the pics are not displaying is most likely due to the fact you are not getting out to the web. You computer has cached the pages you visit so you can view those pages (without the items which are not "downloaded/cached" such as the pics. If both PCs are having the same issue then start with the common point (your Cable modem, hub, and ISP) one of them is not making a two way connection. As mentioned before shut down each of these wait a few seconds then restart them in order from your incoming cable wire, modem, hub, then finally one of PCs as each comes up make sure all lights and activity appears normal.

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