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will not boot properly

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when win98 computer boots, gray sceen with no icons. ctrl,alt,del shows only explorer running. how do I reinstall windows? or what should I do? I can start in safe mode, but no active cd.. Help, win 98 on a small windows network

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by leebs

I believe you've got an application bug. In order to fix it, you should know which application is causing the problem and uninstall the application and reinstall it. Try reloading IE. If it doesn't work, I suggest you reload the windows. Put in the Windows 98 Emergency disk, and then go from there.

by danpiers

Generally, what you describe indicates that a re-install of Windows is necessary. To re-install Windows, of course you will need to get the CD-ROM drive working.
There are two ways you can go about this. The easiest way is to modify your CMOSsetup to boot from the CD-ROM drive first, then re-boot your system with the W98 CD in your drive. When the system starts, you will be prompted with a menu. Select Start Windows Setup from the CD-ROM and have your Product ID Code ready.
If yoursystem is older and cannot boot from the CD-ROM drive, the more difficult method requires a bootable floppy disk with the CD-ROM drivers already loaded. If you still have the Windows setup floppy that came with your W98, use it. If you do not havethis disk, there is another option for you. You can make yourself a bootable floppy using a friends system (as long as they have Windows 98 installed on it.) To do this, first make sure that you have their W98 CD-ROM. With that loaded in their CD-ROM drive, go to Control Panel, then Add/Remove Programs. Select the Startup Disk tab and make a Startup Disk. This disk is made to start most CD-ROM drives and should work with your system. Good luck.

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