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Win 98 boot up problem

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customer had a bad HD. I replaced the HD with a new one. Installed Win98SE and booted up. When I re-boot I see the Win98 splash screen and where the screen would normally go black for a few seconds and continue boot-up....screen stays black but HD light is active. I can boot in safe mode and seeno problems likewise with step by step boot. Any clues?

15 replies

by dmiles

First check the memory modules to make sure they are seated properly in their slots.

The next thing is to check the video card in the same manner,also you will need to look for updated drivers to your video card from the manufacturers web site or use the software driver cd if available to reinstall the drivers

Hope this Helps

by n4whk

after adding the comment it is showing answered, however I was not rating yours only adding a comment...the only way I see to leave the question opened is to reject your answer dmiles...

by n4whk

HD was formatted and restored to factory defaults...I'll check memory and video card for seating...

by n4whk

changing point value to see if I can return the question back to unanswered status!!

by pc girl

If it boots up in safe mode then use process of illimination. After OS installation, what else if anything, did you install for drivers,hardware and programs? If any, remove or uninstall them one at a time. Reboot in normal mode after each removal to see if that removed item was the problem or not.

Another possibility is to remove any display adapters in device manager.

Last thought is to disable all power management options for both monitor and PC.

Did you check out your bios settings for anything funny in there?

Do a serch on the video card (or try a differant one) for reviews to see what problems people have experienced.

Are there any bios updates for the motherboard.

That about covers it for me.

Good luck.

by pc girl

I would would bet it's a driver or software program that is loading and screwing things up. Not jumper settings or bios config. The reason being IT BOOTS JUST FINE IN SAFE MODE. Safe mode does the following... It boots the compuer up with least amount of drivers and software needed in order for the computer to boot. Hence, that's where the problem is.

by n4whk

You were in the ball park...I ended up going into the display settings|Performance and changing the Hardware acceleration to none...re-booted ok..advanced the setting one notch and re-booted...repeating until back to full acceleration and have booted at least 20 plus times now with no problem...Thanks to all for contributing!!!

by maelgwyn

Ok, so the only thing changed is the HD, correct?

Ok, firstly, you have restored them to factory defaults - but did you format and reload the OS? Occasionally, files do not copy correctly, so reinstalling the OS over the top of it may work.

Also, replace the old HDD and see if that will correct the problem. If it works fine, then it must be the installation - otherwise, something like the VGA or the HDC could have died.

Maelgwyn

by n4whk

I stated that the old HD crashed and I replaced it with a new one which would have to be formatted and partitioned. Maxtor 80 gig

by asjwm2

OK,
If you hit F8 or similar F buttons, the BIOS should appear. Sometimes alt F8, esc F8, or such. Look there. Is the HD the same capacity ? Try changing the IDE settings in the BIOS, then changing them back. Some BIOSes can't recognize HDs of different capacities than stock. I tried to install a Maxtor 100G on my COMPAQ, but the BIOS would only see up to 32 G.
You may have a lithium battery in the BIOS that is dead. (Basic Input Output System, Bios, is on a separate card inside the computer case).
Thx,
asjwm2

by donmars

check jumper settings for hard drive. Make sure it set for single not master. Once that is established and if you still have the error (by the way as the screen remains black and the HD is active is there a flashing cursor?) the system is trying to load some driver or other and locking up there so you need to discover which one. Which drive did you remove and which drive did you install, brand and model and size. Are you saying that the step by step boot works but you did not stop any of the components from loading? You accepted the drivers one by one?

by n4whk

I replaced the HD...there is only one HD installed. There is no blinking cursor when the screen goes blank.

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