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Win 98 SE Shutdown Failure

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9 replies

by thayer

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I have several machines with Win98 SE on a Novell network. There are various Novell Clients on the machines. Usually when trying to Shutdown, the machines get several errors that prevent shutdown. Usually the errors are related to a program that Windows is trying to shutdown. Alot of the time the errors cause an invalid page fault in Kernel32.dll. I think it is from the Novell Clients. Any suggestions?

9 replies

by parkerdv

Are the users login off first?
There is a problem with 98 closing properly win users are login onto a Novel network, I have yet found out why but my system does the samething and the only way i get around it is by having them log off first.

by chad dykstra

Go to Windows Update and try to download the Windows 98 Supplemental shut-down patch. Try that first and foremost. I have also had problems with USB devices hanging the system on shutdown, you could troubleshoot unplugging those while shutting down just for kicks if you have any. Good Luck!

~Chad

by thayer

I tried the supplemental shut-down patch to no avail and no USB devices are connected. Thanks

by cajundon

Hi, Their is a known problem with the Windows98SE OS with shuting down. Unless these computers download the patch from Windows UpDate, to reslove this problem, you will continue to have this problem. It is not a Novell Client problem.

Good luck and have a great day.

Don Thibodaux, Independent Computer Technology Consultant.

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