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win xp changes my dail-up password

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by mcklee

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i have been using xp for more than a year, and my dail-up works fine. but it just changed my dail-up password 2 days ago. i tried to change it back from the control panel, it didn't work. i tried to add another dail-up link, but the password changedagain. i don't know what to do. i am sure my password is right since i have been using it a long time, and i can see the password was changed after i keyed in. any solution?

3 replies

by traversetek

When you say you "can see the password was changed," do you mean that after you've typed the password in, you count the number of little black bullets in the box and that doesn't match the number of letters/numbers in your password?

WindowsXP( and 2000, I believe) automatically displays a certain number of "dots" in this situation to make passwords harder to guess/steal. Whether your password has 3 or 23 letters, XP will only display 7 dots.

Start over from scratch. Get on the phone with tech support from your ISP and verify your password, letter by letter. Check for details like whether the password is case-sensitive. Next, delete the dial-up connections you've had problems with, create a new one, and make sure you enter the password EXACTLY as your ISP has given it to you. That should take care of the problem. You may want to ask the tech at your ISP if they can walk you through the setup of the dialup connection. Most ISPs provide this service.

Good Luck :-)

by mcklee

well, you are right that i counted the number of little black bullets in the box and that doesn't match the number of letters/numbers of my password. i think i accept the fact that win xp works like that for secuirty reason. but then the password issue has nothing to do with my isp, cos i have been using this password for years, and i tried the same password on another computer, and it worked.

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