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Win XP Pro hangs during boot up

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5 replies

by snoshuu Aug 5, 2003 last reply Mar 24, 2004

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XP Pro has started hanging during boot up, between the Windows splash screen and the logon screen. Hang for over a minute with a black screen before eventually getting to logon screen.
No error messages, plenty of disk space and RAM.
Any ideas?

5 replies

by thechas Aug 5, 2003

Download and run the Microsoft utility bootvis.

http://tinyurl.com/j3ua

The utility will help you analyze the boot process, and should identify what program driver or service is at the root of the delay.

Chas

by snoshuu Aug 5, 2003

Thanks Chas, but the url you provided leads to this.....
"Note: The BootVis.exe tool is temporarily unavailable."

Do you have a copy you could share?
Paul

by jim brubaker Aug 5, 2003

We had about 20 machines do this, they had Matrox video cards and were running Mcafee virus scan. Our approach was to replace the Matrox cards. Switching to Norton Anti Virus also solved the problem.

The other thing I would suggest is to completly remove your virus program and see if the program still exists-- if it does, then download adaware by lavasoft.com and check for spyware