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win98 second edt/ window hung

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11 replies

by tbui

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hp laptop pIII 600Mhz,128mb, with cd/dvd drive with 98 second edt, Everytime i put any cd into the drive the system lockup with the error, an exception 0e has occurred at 0028:000000d3 in VxD --- this was called from 0028:c18460a8 in VxD scsi1hlp(03) + 00000508. Any id please help. I reloaded drivers and windows update, Still not work.

11 replies

by >@ >@ gone fishing @< @<

Go to HP's Homepage and download the latest drivers for the laptop. Have a good look at any DVD software that you might be running, un-install it and see what happens. Can you read CD's from a DOS session, this will let you know whether it is Hardware or Software that is causing your issue, can you boot from the WIN98 Boot Disk and read a CD, if so i would say you have a Windows Driver Problem.

by tbui

I did unistall the dvd/cd then winsdows reinstall the driver again on bootup, hp site does not list the n3390
pavilion dvd/cd driver.I will try the 98
boot disk, I did reloaded hte driver under windows cab files and the same problems came up.
Thanks, but still have problems.

by danpiers

The fact that the error message you have received mentions "scsi" makes me believe that your CD-ROM driver (or some other device driver) might be the wrong version. I believe that the CD-ROM in your system is an IDE type, not SCSI. They are significantly different interfaces. If the SCSI driver has been installed when you actually required the IDE driver, the problem you reported have could easily occur.
Just as an additional note in passing, I have also seen a similar problem for clients who have a Zip drive connected to (or installed) in their systems. Zip has both SCSI and IDE drivers, too, and it's really not that difficult to install the SCSI when you need the IDE. Good luck.

by paul majestic

Search for the SCSI1HLP.VXD file and then rename it to SCSI1HLP.OLD, and this should take care of your problem. The file is located in windows\system\iosubsys.

by ann777

The SCSI1HLP.VXD file is an old file ; you do not need it. Boot to DOS mode, rename the file, and then reboot to Windows.

You do not need to reload windows or anything else. The DVD drive and your other drives will work fine.

by jdfcomputer

Go ahead and delete or rename the file as mentioned earlier.

A backwards compatibility driver called "scsi1hlp.vxd" comes standard on all installations of Microsoft Windows 95 and 98. This driver is located in the C:\Windows\System\Iosubsys directory and gets loaded into memory every time your system boots up. This driver can be disabled by renaming the file from "scsi1hlp.vxd" to "scsi1hlp.old". The driver is only necessary for very old SCSI 1 devices. If you do not have this hardware on your system, you can safely disable the file

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