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Win98SE network problems

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by sperez

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I am having the problem described in Knowledge Base Article Q272991 except the problem is on a Windows 98SE machine, and the patch will not run on a machine that is not Windows ME. The pc can get an IP address and all the correct information from our DHCP server. It can even ping other nodes on the network by IP. When you try to enter an IP address into a web browser it brings up an error saying the page cannot be displayed. If you try to telnet to an IP address it gives an error saying it could not open a connection to that IP. When I ping by FQDN it gives me an error message saying "unknown host." I have reinstalled TCP/IP and Win98SE. I have done everything that I know of short of formatting this PC which is not an option in thissituation. Please help me!

11 replies

by zlitocook

If you have tried this sorry but have you tried known good NIC cards? Some times a faulty network card will do that. Which version of IE are you using and did you try removing and reinstalling it? If you put a name and not an ip address in will it work? Can it access a intranet webpage? It mabie the IE security settings that are wrong.

by sperez

They had IE 5.5 installed, and I installed IE 6.0. I tried setting it up with a wireless USB NIC first, then a 10/100Mbps NIC, and then a modem. I get the same message no matter what I am using. I get the same message when I put the FQDN into the web browser. It still gives me the error message saying the page could not be displayed. And finally, no, it cannot access an intranet web page. Thanks.

by paul d. masley

I ran into this on a Win98SE machine last week. It was a new setup. I cured it by using winipcfg, removing the lease, do not renew it, shutting down and restarting the o/s. When you restart the o/s, it will automatically renew or obtain a new IP address.

Before doing this I could see everything local, but could not get past the server(s) for internet access.

One other thing to check is to see if your server has this machine access restricted (locked out). We had an IT who worked for us that was a typical A$#. If you made her mad, she would set the servers to lock you out. Once I discovered what she was doing, she got her payback. A sub-server in her department processed the IT departments time sheets (payroll). With the access that I had, I do not need to say anymore.

If you have an address assigned without the server knowing about it, it may be attempting to assign this addres to this machine also. This will also cause the problem that you are facing.

by bobho

What ip addresses are you trying to put into the address bar? Not all websites are available as ip addresses in the address bar (try the white house once). You cannot access other pc's on your network by using ip addresses in web browser address bars. You cannot telnet to other pc's unless the remote host is running a telnet service. And, someone correct me here if I'm wrong, but you cannot ping using fqdn's.

From what you say above I don't think you have any problems, you're just trying to use your tools incorrectly.

Sorry,

DrBob:>)

by sperez

The IP addresses I tried putting into the address bar are web servers on our network which can be viewed by putting in the IP address. The computer I tried to telnet to was a telnet server. I guess I will be the one to correct you because you can ping by Fully Qualified Domain Name such as www.google.com. Everything that I said I was unable to do on the computer in this situation I am able to do from other computers. Have a wonderful day DrBob.

by rcom

You've mentioned not able to connect errors that are associated with IE, telnet, etc..

Which of the error messages that relates to the article you included are you getting? I don't see the relationship to your problem.

Try this article Q21344 it seems more related to your problem. . The best part of this article is about the Winsock issues. Plus it goes over how to completly remove and reinstall networking. If you don't edit the registry to gert rid of the settings they'll be right back to the same when you set it up again.

Sometimes something so simple has been overlooked. it never hurts to go over it all again. Example: I went through a server setup the other day and forgot the subnet mask was 255.255.255.248, I'm so used to using 255.255.255.0. I was reading a post on here that was unrelated and something mentioned made me think of it. WAH LA!!! the network was up.

Client, Protocol, Adapter?

The "unknown host" error sticks out like a sore thumb to me. Host & 1st and 2nd IP addresses?

gateway?

WINS?

NIC card Bindings?

What is the route that this PC uses to get to the internet. By that I mean firewalls, servers etc.?

by bobho

OK you got me there. I wasn't lumping web addresses into the fqdn terminology (old brain). But from what you are saying it leads me to believe that you might have a winsock error (either the files have become corrupted or the registry entries for winsock have become corrupted).

I didn't check out the article mentioned above but here is another article more specific to the problems you are encountering:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q241344&sd=tech

(remove any spaces).

One other thing to check that I've seen before when setting up network connections win98 defaults to using a proxy server. Check the internet options Connections tab and click Lan Settings. Make sure that all of the boxes are unchecked (Automatically Detect Settings,Use Automatic Configuration Script and Use Proxy Server...).

Enjoy,

DrBob:>)

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