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Windows 2000 Server Professional

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by greysky

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I am running W2k Pro SP2. I have installed Kronos' product Time Keeper Central onto the server. This product communicates back and forth with the company time clocks via IP. I am able to communicate from the server to the clocks but I can not collect data from the clocks and write to the database residing on the server. When tested the product works on another box with no issues. I need to resolve the issue so that I can write to the 2000 server. Does anyone have any suggestions as to where to look to resolve this issue?

3 replies

by vh_s

This kind of problem lies usually due to the incompatible IP protocols between server and the Time Keeper.

As much as setting up a print server, programs provided with the hardware would scan the networks for availability of such hardwares. Some old hardwares requires IPX/SPX network protocols to be installed.

You may assume that it would work with IP protocol, but only after some pre set-up using the IPX/SPX. After filling in the IP address etc., then would the hardware assuming the configuration you wanted to.

Check the manual.

vh_s

by greysky

As it turns out, the solution to my particular situation was that there was two nic cards in the server. one of the nics was set up to go to the internet and the other for use by kronos, when kronos tried to return data to the server it wastrying the wrong card. By disabiling the internet nic the kronos program began working immediately.

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