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Windows 2003 administrator cannot install a program?

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7 replies

by ggogeta

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Hi!

I've read a similar thread... https://www.techrepublic.com.com/5206-6230-0.html?forumID=101&threadID=230371&start=0

But the way our network works, is simply a central server that acts as a super workstation, and I have 6 other computers that make a remote desktop connection. Each user has a different user account.

Now my problem is..

I am logged under administrator account (directly on the server, not remotely) and I want to update an application we use (Fortsum Acomba). I am getting an "access denied" message. I tried creating a second folder such as "c:\Acomba2" and try installing it there, for the sake of testing, and still, it won't work. Though I tried creating a text file, and it worked. I can create, delete, and modify this file.

How can the admin under win 2003 get an "access Denied" message? Is that fixable?

thanks a lot guys..

--
Frank

7 replies

by bart777

Make sure that there are no open files in that application. It could be that there is a disconnected session to the machine that still has the app running.

Ge everyone out of the server, verify that all RDP sessions are logged out and then try to install the app again.

by ggogeta

Everyone is logged out, and even shut down. Been giving full access in properties>security tab... still does not work ?

by boxfiddler Hot topic

that bulletin applies to WinXP Pro, which is NOT server OS.

by 1bn0

Installing and Using Programs in Windows 2000 Terminal Services

http://support.microsoft.com/kb/248340/en-us

"SUMMARY
Windows 2000 with Terminal Services running in Application Server mode requires that all programs be installed in "global" mode by running the change user /install command, or by using the Add/Remove Programs tool in Control Panel. This ensures that programs will work correctly for all users."

If you have 6 users, each running Terminal Services sessions then the server is not just a super workstation.

by ggogeta

Indeed, it's not just a super workstation.

But I have tried installing from the "add a program" option in the "add/remove program" feature of the control panel.

The result has been the same though.

Let me recap:

1) personally shut down all the other computers/terminals.

2) Plugged a keyboard and a mouse directly on server.

3) open control panel>add/remove program>add new program

4) try installing the update, which is on a dvd, supplied by our supplier.

5) install process starts, seems to copy 2-3 files, and then I get an error : access denied.

there, I'm stuck.

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