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Windows 2K Login Error

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by todd b.

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I need some help. I got this error when one of my users logged on to his Win2K SP2 machine. The message read: Explorer.exe-Application Error The instruction at 0x71187db7 referenced memory at 0x7113ad8. The memory could not be written.

Whatwould cause this and how do I go about fixing it.

Thanks for any help you can give me.

3 replies

by leebs

I believe it sounds like a Internet Explorer error. Does it pop up every time the user click on the IE icon? Or does it pop up when the user logs on to the network or system?
Try reloading latest Internet Explorer from www.windowsupdate.com. I've had the similar problem with one of my users and after reloading the IE, it worked fine. If this doesn't work, take off SP2 and see what happens. SP2 shouldn't cause the problem, but you might as well give a try.
As a last resort, reload the Win2K. I know it's gonna cost you must more time, but reloading the Win2K should fix your problem for sure.

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