Discussion Locked

Windows 98 keeps locking out

0 helpful
13 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We have a 2003SBS domain with 25 clients, win98, me and XP. One particular 98 machine has a very annoying problem which occurs betweeen 2 and 4 times during a working day. The user logs in first thing in the morning and remains logged in. At a random point while the user is working with programs and files suddenly all network access is denied. The user account in active directory becomes locked out. So in order for the user to continue working it is necessary to restart the computer and reset the account lockout.
I am very worried that at some point this is going to cause data corruption if the security goes wrong whilst a program is manipulating some data.
I would be eternally grateful for any info that can help me solve this problem.

13 replies

by bfilmfan

I've seen this issue before and it has almost always been that the client has a different username and/or password to a share or server.

Does the user have drives mapped to other resources? That would be the very first thing I would check.

by maxwell edison

There may be a DNS issue with that particular machine's IP address. Try to assign a static IP address to that machine and the problem may go away.

by sgt_shultz

weird. are the pc's time-synchronised to the server. check in the win2003 security log to see if clues in there. do other user accounts have that problem from that box. does problem user account move with user to other boxes.
consider swapping in a known good nic into the win98 box if easy to do? maybe check win98 box for virus and trojans?

by edlockett

Thank you all for your advice. However I am still none the wiser. We are running a single domain, single server, all network resources are shared from the single server. No new network connections are made, only the persistent ones that are connected each day upon logon.
None of the 98 clients register in DNS. The problem does occur with other user accounts on other 98 boxes but this one seems to do it much more often than any of the others. The systems are all 100% clean. They all worked perfectly before on the NT4 domain which was upgraded about 2 months ago, when the problem began ocurring. Sometimes users are unable to log on in the morning if the machine has not been restarted since the previous day, this also results in account lockout. I read something about expiry times on service tickets and win98 not handling the renewal of such, but I can't remember where.
Any further ideas?
Ta once again.

by bfilmfan

A couple of other thoughts, I've had with all the other comments.

How's the WINS database look? No corruption there?

And have your tried using NETDOM to reset the machine's password account and seeing if that is an issue? Are you seeing any 5721's in the Event Log? That is usually an indication that the machine accounts are the issue.

I did run across this in the microsoft database, but can the users change their passowrds normally?

http://support.microsoft.com/default.aspx?scid=kb;EN-US;236111

I am wondering if you are losing RPC connectivity with the server at some point and it drops the secure channel.

Just to make sure, the LAN Manager authentication is set to "Send NTLM response only" I assume?

by edlockett

Wins is OK. There is no machine account. NTLM authentication set as above by default.
The un-solvable mystery. Surely there must be hundreds of people out there using 98 clients on sbs2003 domain!!??

This discussion is closed to new replies.