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Windows Installer Corruption

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by i.a.h.bradshaw 1 view

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The Windows Installer in Windows XP becomes corrupted when installing Norton Internet Security 2003 or 2004. When installing subsequent applications using the windows installer, the installer hangs where it would usually be 'generating script options for action...' Any ideas on how to recover the installer? Looked on Microsofts site and the only fixes I can find are for 2000/NT/98/Me etc. that will upgrade there installers from V1 to XP's V2...

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by brad_wyder

I had similar problems with another Norton product. The Norton has a great deal of fixes for the windows installer. This is one of the quick/simple ones you can try.

1. Find the windows installer service and verify that it's basepath is C:\Windows\System32\msiexec.exe or wherever the msiexec.exe resides on your PC.

2. At the prompt, type the following:

msiexec /unregister

msiexec /regserver

by i.a.h.bradshaw

Poster rated this answer.

That solution didn't work for me... but it did point me in the right direction - i.e. look at Symantec's site and not Microsofts, which then pointed me to some weird place on the MS site I hadn't found before! So you can have the points anyway!

Cheers

Ian.

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